Federally Qualified Health Center
NorthLakes Community Clinic maintains certifications, accreditations, and quality standards that help ensure our patients receive safe, effective, and high-quality care.
Community Health Quality Recognition badges recognize Health Center Program organizations that demonstrate measurable improvements in areas such as access, clinical quality, health outcomes and health information technology.
2026 Recognition: Advancing HIT for Quality
Recognized Clinics: Ashland, Hayward, Iron River, and Minong
NorthLakes maintains Wisconsin Division of Quality Assurance certification for outpatient mental health and substance use disorder services.
The Division of Quality Assurance oversees the safety and quality of healthcare providers and services in Wisconsin.
NorthLakes laboratory testing is certified through the Centers for Medicare & Medicaid Services under the Clinical Laboratory Improvement Amendments (CLIA). CLIA standards help ensure laboratory testing is accurate, reliable, and performed according to federal quality requirements.
Moderate Complexity Testing Sites: Hayward, Minong
CLIA Waived Testing Sites: Ashland, Augusta, Cumberland, Eau Claire, Hurley, Iron River, Lakewood, Park Falls, Turtle Lake, Rice Lake, White Lake
NorthLakes Community Clinic was recognized through the 2026 Target: BP program for its commitment to improving blood pressure control.
Gold Recognition
Our White Lake clinics earned Gold recognition for demonstrating accurate blood pressure measurement and achieving blood pressure control for at least 70% of adult patients with high blood pressure.
Silver Recognition
Our Ashland, Augusta, Eau Claire, Hayward, Hurley, Iron River, Lakewood, and Minong clinics earned Silver recognition for demonstrating a commitment to improving blood pressure control through accurate measurement.
Nearly 2,700 organizations were recognized through the program for their efforts to help patients better manage high blood pressure.
NorthLakes Community Clinic is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n)
NorthLakes Community Clinic receives HHS funding and has Federal Public Health Service deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals. NorthLakes Community Clinic and many/all of its providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C. 233(g)-(n). Accordingly, claims or notice of medical malpractice claims should be submitted by a claimant to the Office of General Counsel.
Notice for FTCA Deemed Health Centers
Claims or notice of medical malpractice claims should be submitted by a claimant to the Office of General Counsel at the following address:
U.S. Department of Health and Human Services
Office of the General Counsel General Law Division
330 Independence Ave., S.W.
Room 4760 Mail Stop: Capitol Place
Washington, DC 20201
Our Mission
To respond to the health care needs of our communities with an integrated array of quality services and actively remove barriers to wellness.
Our Vision
Healthy, prosperous, engaged communities where everyone thrives.
Our Values
Quality
We provide evidence-based, person-centered, lifelong care.
Community Health
We promote inclusive collaboration to improve the health of our communities.
Shared Responsibility
We seek to identify and address problems with empathy and accountability.
Stewardship
We invest our various resources for maximum impact and sustainability.
Trust
We respect and advocate for each other with honesty and kindness.
Innovation
We utilize creativity and data to drive decision-making.
Opportunity
We believe everyone should have equal access to resources that promote a meaningful life.